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Last updated: 6 August 2026
This policy explains what personal information Ambitious Investing collects through our website (course.ambitiousinvesting.com.au) and mobile apps, why we collect it, and how you can access, correct, or delete it. We are based in Melbourne, Victoria, Australia, and we handle your information in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
When you create an account or join the program, we collect your name, email address, and phone number. This is stored securely with our database provider, Supabase, and is used to create your account, sign you in, personalise the app, and contact you about your membership. Your name is visible to other members and mentors inside the community area (see section 4).
Membership fees are billed and processed by Stripe, our payment provider. Card details are entered directly into Stripe’s own secure, hosted payment fields — they are never seen by, or stored on, our servers. We only store what Stripe gives us back: your subscription status, invoice history, and payment dates, so we can show you your billing history and manage your membership.
Camera and microphone access is used only when you choose to join a live coaching video room, powered by LiveKit. Your device will show the normal operating-system permission prompt before either is turned on, and you can decline it — you just won’t be seen or heard in the room. Camera and microphone are never accessed in the background, and never activated outside of an active live session or a community voice channel you have joined. If a live session is recorded for coaching/replay purposes, that will be made clear in the room; recordings are stored and delivered the same way as our other video content (see section 6).
The community area lets members chat, message, and talk with each other and with mentors. Anything you post — messages, reactions, and voice chat — is visible to other members of the community, consistent with how any group chat works. Please don’t share information there that you wouldn’t want other members to see.
The community also has an optional member map. If you choose to use it, you can manually enter or search for an approximate location (e.g. your city) to show roughly where you’re based to other members. This is entirely optional, is never your device’s precise GPS location, and is only collected if you choose to enter it yourself.
We track which lessons and modules you’ve watched or completed, and your video watch progress, so we can show your progress bars and a “continue where you left off” view. This data is first-party — we don’t share it with advertisers or use third-party analytics/tracking SDKs.
Course videos and call recordings are hosted and streamed through Cloudflare R2 and Cloudflare Stream infrastructure. We do not use Wistia or any other third-party video platform to host or play your video content.
If you use our iOS or Android app and grant notification permission, we store a push notification token so we can notify you about upcoming live sessions, community activity, and support ticket replies. You can turn this off at any time in your device settings, and the token is cleared when you sign out or uninstall the app.
We don’t sell your personal data, and we don’t use it for third-party advertising. We do share the minimum necessary information with the service providers that run the app on our behalf: Supabase (database and authentication), Stripe (billing and payments), LiveKit (live video and voice rooms), Cloudflare (video hosting and delivery), and our email provider (transactional emails such as receipts and password resets). Each of these providers has its own privacy policy governing how it handles data on our behalf. All data in transit between your device and our services is encrypted (HTTPS/TLS).
Your account data is retained for as long as you hold an active membership, plus a reasonable period afterwards for support, financial, and legal record-keeping. You may request deletion at any time by contacting us at the address below.
You have the right to access, correct, or request deletion of your personal data at any time. To do so, email us at the address below and we’ll action your request, noting that some information (such as invoice records) may need to be retained for a period to meet our legal and financial obligations. Australian residents can also contact the Office of the Australian Information Commissioner (OAIC) if you have an unresolved privacy concern. See our Delete Your Account page for step-by-step instructions on requesting account or partial data deletion.
We may update this policy as our app and services change. We’ll update the “last updated” date above whenever we do.
For privacy questions or data deletion requests, email us at support@ambitiousinvesting.com.au.